Absolutely NO STAR! We rented our unit before moving abroad. Retuning to the US to collect our property we notice there was a water leak. Damages estimates close to $3,000. I spoke to the site manager which refered me to the owner. I have emailed numerous times, texted pictures as requested and mailed a certified letter! Each has been ignored! Over the years we have paid over $6,000 to store our belongings only to find priceless memories lost, furniture destroyed and artwork and countless items taken over by mold! It has been a month I have been trying to contact someone to help with this matter!! DO NOT USE "A METRO STORAGE!" Just so your aware our unit was on Troy/Schenectady road. UNFORTUNATELY I am unable to add pictures to this review.
- Tricia Bell, 08/14/2022